PRIVATE TUTORING
Private Tutor
Elementary school Mathematics, Computers, Spanish,
English.
New York City, January 2008– July 2011
Montreal, QC, Canada July 2011 - current
STREAM INTERNATIONAL
Support Professional – CSR - Sirius Satellite Radio -
Call Center
Answering high volume of calls and providing an
Exceptional Customer Experience.
Recording details of inquiries, complaints, and making
online orders.
July 2007– January 2008
? SUN VILLAGE RESORT & SPA
Elliott Real Estate Department - November 2005 - July
2007
Guest Service Assistant Manager –
- Assisting Guest Service Manager
- Creating the sales environment in the team.
Office Manager (Administration) –
- Making sure all sales tools are ready on time
- Preparing sales reports, office schedule…
- Making sure the correct function of the office in all
aspects.
Assistant Administrative –
AMERICALL GROUP INC.
Telemarketer - Customer Service Representative
(February 2006 – August 2007) - Part-Time
University
? Concordia University, Montreal, QC, Canada
Masters in Computer Science
2015 - Current
? Concordia University, Montreal, QC, Canada
Bachelor Degree, Major in Philosophy,
2014 - 2015
? City College of New York (CCNY), NYC, USA
Minor in Computer Science
2009 - 2011
? Universidad APEC (UNAPEC), Santo Domingo,
Dominican Republic
Associate Degree in Computer Science
2001 - 2003
