02/2014 — 05/2015 Employer: iLUKA (Sochi, www.iluka.co.uk) Position: Desk host (part-time job Olympic Games 2014) ? Provide information and assistance to guests in the hotel relating to the local area and their specific program ? Tickets distribution ? Assistance during check-in and check-out procedures ? Enrich the overall guest experience whilst in the hotel 01/2013- 02/2014 Employer: Azimut-Hotel Sochi, Russian Federation Position: Front desk agent (part-time job) ? Assist guests in check in, check-out ? Coordinate and maintain professional relationships with all departments ? Administer all procedures for cashing checks, maintaining safe deposits for customers ? Coordinate with clients and resolve all issues and ensure fulfillment of all requests ? Prepare morning and evening reports for front office operations and perform data entry of all check in and check outs to and from the hotel ? Perform balancing of all accounts at end of shift ? Monitor and maintain an inventory of front office supplies
Additional: Hotel English teacher ? working out and implementing English classes program for the Hotel Employees (Front Desk Agents) 11/2011 – 11/2012 Employer: Giraffe EnglishTaiwanschool, Shenzhen,China Position: Head foreign teacher ? teaching spoken English ? training and supervising of foreign teachers ? cross-cultural education ? preparing lessons plans ? filling-in the learning progress books, in order to help parents understand students’ learning process ? preparing and marking student’s exam papers ? communicating with parents 04/2011 – 11/2011 Employer: ZhuoWen International Co., Ltd, Beijing, China Position: English teacher ? Teaching spoken English in high school (studying new vocabulary, singing popular English songs, playing games, doing role-plays about everyday life, reading stories and articles) 10/2010 – 03/2011 Employer: HHS Center, Changsha, China Position: au pair ? Teaching English, supervising and playing developing games (one student- 7 years old girl) | 
