
RELEVANT EXPERIENCE: Bakersfield, CA
Mayow Training Center, Shaoguan, China 04/2015-07/2015
ESL Teacher
? Taught English as a second language to primary and junior high School Students.
? Prepared original English lesson content, including power point as well has complex topics for higher lever speakers.
? Utilized my college degree along with my real world work experience to create a unique and engaging class room environment.
State Farm Insurance Company
Claim Representative 02/2011-2/2015
? Work with customers, agents, attorneys, witnesses and various services providers to settle automobile accident claims.
? Investigating and evaluating the facts of a claim, which can include damage to property or injury to people.
? Negotiating and settling claims within authority levels.
? Utilize State Farm systems and technologies such as Enterprise Claim System and Unified Communications to perform job duties.
? Working in a collaborative team environment to handle a large volume of claims.
? Provide assignments and direction to claim processors and Claim Service Assistants.
Toast Masters International02/2012- Current
? Experience with speaking in front of crowds and addressing questions.
? Inspires audience to improve personally emotionally and professionally.
? Builds the audience’s enthusiasm.
? Enthusiastic and powerful speaking voice.
? Perfect pronunciation and understanding of sentence structure.
Agape Land pre-School through Grade 4 07-2011
Grade 1-4 teacher
? Created lesson plans
? Instructed Grade 10 students in English
? Speaking, reading and writing. Taught intermediate level English speakers
? SAT preparation and TOEFL courses.

EDUCATION
California State University, Bakersfield, CA
Bachelor of Arts: Major, Psychology; Minor, Marketing. TESOL Certification.

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